Welcome to Veltriia. Operated legally by COMMERCIAL CLEANING SUPPLIES, INC, we ensure transparent, fully secure transactions. This Payment Policy outlines our supported payment methods, currency terms, security protocols, and refund mechanisms. Every checkout on our store is processed without unstated surcharges or hidden handling fees.
| Payment Method |
Type |
Transaction Currency |
Processing Surcharge |
| Credit & Debit Cards (Visa, MasterCard, Amex, Discover) |
Stripe Gateway |
USD ($) |
$0.00 (Zero Surcharge) |
| PayPal |
Digital Wallet / Account Balance |
USD ($) |
$0.00 (Zero Surcharge) |
| Affirm & Afterpay |
Buy Now, Pay Later (Installments) |
USD ($) |
$0.00 (Zero Surcharge) |
1. Accepted Payment Gateways & Methods
We provide multiple encrypted checkout methods directly on our site:
- Major Credit & Debit Cards: We accept Visa, MasterCard, American Express, and Discover processed securely via Stripe.
- PayPal: Pay directly using your verified PayPal balance, linked bank account, or stored cards.
- Buy Now, Pay Later (Installments): We offer Afterpay and Affirm, allowing eligible shoppers to split their payments into regular, scheduled installments subject to provider approval.
- Excluded Methods: We do not accept cash on delivery (COD), money orders, personal checks, or direct bank wire transfers.
2. Currency & Pricing Transparency
- Billing Currency: All catalog prices, checkout calculations, taxes, and transaction summaries are listed and billed in United States Dollars (USD / $).
- No Hidden Surcharges: The final checkout balance is complete and definitive. We do not charge convenience fees, unexpected administrative surcharges, or hidden processing costs.
- Applicable Sales Tax: Sales tax is calculated automatically based on destination state tax laws and itemized clearly on the order review page before payment authorization.
- International Cards: If your card was issued outside the United States, your issuing financial institution may apply foreign exchange conversion rates or overseas transaction fees independently.
3. Payment Security & Data Protection
- SSL Encryption: The entire website and checkout workflow operate over secure HTTPS with 256-bit Secure Sockets Layer (SSL) encryption to protect your data in transit.
- PCI-DSS Compliance: All payment handling is managed through certified, Level 1 PCI-compliant payment gateways (Stripe, PayPal).
- No Stored Financial Credentials: Veltriia never collects, views, or stores your complete card numbers, PINs, or CVV/CVC security codes on its servers.
4. Order Authorization & Processing
- Immediate Authorization: Submitting your order authorizes the transaction for the full amount displayed at checkout. Charges are cleared at the time of purchase to queue your order for fulfillment.
- Verification Checks: To protect buyers from unauthorized account usage, orders may undergo automated security checks. Orders are confirmed only once billing and identity details are approved.
- Failed Transactions: If your transaction is declined or held by your provider, your order will remain unfulfilled. We recommend verifying your billing address against your card statement or contacting your bank directly to clear authorization holds.
5. Refunds & Dispute Resolution
- Original Payment Method: Approved refunds under our Return & Refund Policy are processed exclusively to the original payment method used at checkout (Stripe, PayPal, Afterpay, or Affirm).
- Refund Posting Time: Once an authorized return is inspected and approved, refunds are initiated within 7 to 10 business days. Posting times to your account statement depend on your financial institution.
- Direct Billing Resolution: If you spot an error, double charge, or billing discrepancy, please contact our support desk at info@veltriia.shop first so our billing team can trace the transaction and resolve the issue quickly.
